A whole new dimension to the world of IT technology...Fixed Cost per Machine

‘It’s just like having your very own IT Support person on staff for a fraction of the cost!’

A Fixed Price means no unexpected expenses.  This makes it easy for you to budget your computer expenses.  After an initial one-time stabilisation of your IT environment, we cover all faults and errors occurring, as well as basic admin, for a fixed monthly or annual fee. Great peace of mind!

Will a Fixed Price be suitable for our Business?

Great question!

The fixed prices works well for companies with limited IT resources in house and who need to ensure that at all times everything is kept running and reliable with no surprises and only a few changes.

Included in the fixed fee...

• Proactive support by phone, remote control and on site
• Active monitoring of servers and Internet connections
• Guaranteed response times
• Password changes, user account creation and management
• Monthly reports of support incidents on request
• Monthly system performance statements on request
• Software Updates

Stabilisation includes:

• Standardisation of server installation
• Installation of 24x7 monitoring agent on servers
• Application of system service packs and hot fixes
• Automated Scheduled Disaster recovery image backup of each server
• Installation of remote control facilities
• Tackling any errors reported by users
• Automated real-time Virus detection and removal

For a fixed monthly charge Capital IT can provide you with proactive support with guaranteed quick response times and a fixed price.  This will provide you with the same benefits of having and in house IT Technology staff member.