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FAQs

What kind of computer services does Capital IT offer?
We provide expert, same day, onsite computer help, repairs and services.

We can help you with hardware and software repairs, system security solutions, wireless and wired networking, data backup and recovery solutions and virus/spyware prevention and removal. 

How does your service work?

We set up a service agreement that makes it affordable for business owners to budget their IT expenses. For one low set fee per month we look after all of your computers, trouble shooting, security and more. It’s like having your own IT person on staff... for a fraction of the cost!

What areas do you cover?
Capital IT covers most areas of Brisbane and because we can do many things remotely, we often don’t need to visit you once you’re a client of ours.
To check whether we service your area, simply give us a call.

How do I back up my data?
With our service agreements we have back-ups we can automate for you. This gives you peace of mind, knowing that even if you forget...we’ve got it covered!

How do I book a service with a technician?
Simply call us today and we can find out the nature of the problem and book in a suitable time with you.

Can you explain the service in plain English?
Absolutely! It’s important that things are explained in plain English, our technicians speak fluent English and can explain things in a simple, non technical way.

Are you available after hours for appointments?
We understand that your computer system doesn’t always stop during business hours, which is why we offer help after hours too. Call us to find a time that works for you.

What forms of payment do you accept?
For your convenience, we accept payment by cash, cheque, credit card or eft.


Services
  • Maintenance Agreements / Remote Support
  • Infrastructure Design and Deployment
  • Advisory Consultation / professional services
  • Hardware & Software Procurement / deployment service
  • Proprietary Firewall Solution
  • Local and Wide Area network Design and implementation
Remote Support


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